Frequently Asked Questions

About Prints & the Shop

 

How do I order a Print?

Choose the Gallery/Shop tab and search through the images to find the piece you want. Then choose the kind of print you want (Canvas, paper, or card) and select your personal prefrences. The prints are provided through FineArtAmerica.com, and they operate the store and offer customer service for any questions you have on making your purchase.


Customer Service: 312-238-9009
(9:00 AM - 5:00 PM Eastern Standard Time)

 

How do I order a Print not currently available in the store?

If the image you're interested in is not available in the online shop send me a request by choosing the Contact tab. Include in your request the title of the piece you're interested in, and the approximate size you'd like. Unless there is a reason I'm unable to sell prints of the image, I will make it available for purchase online and send you an email when it's ready to buy. For custom requests the image may only be available as a print for a limited time. Please allow up to 48 hours for my response.

 

What Options Should I choose when Ordering a Print?

I recommend choosing Canvas prints with one of the Gallery wraps, this will be ready to hang when you recieve it and won't require a frame. It's an easy way to save on shipping and supplies. It also has a look and feel much closer to an original than a Photo Print or Greeting Card.

 

Glossy or Matte?

When ordering canvas prints, you'll see the tab marked '3.Canvas' which allows you to choose either a glossy or matte finish. The difference is that a matte finish will be easy to see from all angles in nearly any light source. A Glossy finish tends to be brighter with deeper blacks, but should be lit when displayed for proper vieweing or the image will be hard to see due to reflections. But it's entirely a matter of personal preference.

 

How to Save on a Framed Order:

If you want to order your canvas print framed I recommend choosing the Museum Wrap because this will cost less to frame than the Gallery Wrap.